Shipping Policy
Welcome to Racing Trinity’s Shipping Policy. Thank you for shopping with us. Below you will find the key information regarding our shipping processes and policies. This policy is designed to ensure a smooth and efficient experience for our valued customers.
Order Confirmation & Tracking
- Order Confirmation: Once you place an order with us, you will receive an order confirmation email. This email will contain all the details about your order.
- Tracking Information: As soon as your order is dispatched, we will send you a tracking link via email. This link will allow you to track the progress of your shipment. If you do not receive this email, please contact us through our contact page or email us at contact@racingtrinity.com.
Shipping Guarantee
- Commitment to Resolution: At Racing Trinity, we stand by our shipping process. If there are any issues with your shipment, such as lost packages, incorrect items shipped, etc., we are committed to resolving these issues. Our resolution steps may include reshipping the product or other suitable solutions.
- Customer Support: Our customer support team is always ready to assist you with any shipping-related queries or concerns.
Shipping Times and Product Information
- Varied Shipping Times: Shipping times vary depending on the product and the destination. We provide estimated shipping times for each product on its respective product page.
- Location-Based Estimates: Our website offers location-specific shipping estimates to provide you with the most accurate information possible.
Shipping Estimates and Delays
- Estimates: Please note that all shipping dates provided are estimates. We strive to meet these estimates, but there are factors beyond our control that may cause delays.
- Factors Influencing Shipping: These factors include, but are not limited to, carrier handling, customs clearance, and other logistical considerations.
General Shipping Protection and Policies
- Damage Protection: In the event that your product arrives damaged, please contact us immediately. We will work to resolve the issue promptly.
- Customs and Import Taxes: Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
- Shipping Restrictions: Certain products may have shipping restrictions due to size, weight, or regulatory compliance.
Contact Information
For any further inquiries regarding our shipping policy, please contact us through our website’s contact page or directly at contact@racingtrinity.com. Our customer service team is dedicated to providing you with the assistance you need.