Return Policy

Introduction

Thank you for shopping at RacingTrinity. We are committed to ensuring you are fully satisfied with your purchase. If you have any concerns, questions, or issues with your order, please feel free to contact us at contact@racingtrinity.com. This Return Policy outlines the conditions under which returns, refunds, and exchanges are conducted.

Notice

Important: To manage any return-related issues, please contact us within 30 days following the estimated delivery date.

Please be aware that all products sold through our online store are created on-demand and made-to-order specifically for you. This process significantly influences our return and refund procedures.

Also, note that your product should arrive with a shipping label. This label is essential for facilitating any returns you may need to make.

Conditions for Returns

1. Defective, Damaged, or Misprinted Products: Returns, replacements, or refunds are accepted for products that arrive damaged, defective, or misprinted. Claims must be submitted within 30 days of receiving the product.
   
2. Lost or Undelivered Packages: Claims for lost or undelivered packages must be submitted no later than 30 days after the estimated delivery date. We advise customers to contact the shipping carrier for more details in such cases.
   
3. Incorrect Recipient Address: If the recipient address is incorrect, the package will be returned to us. We will then reach out to the customer to update the delivery information.
   
4. Returns for Change of Mind or Incorrect Size: If you wish to exchange or return a non-defective product, or if you’ve ordered the wrong size, please contact us at contact@racingtrinity.com to discuss a resolution.

Customized Products

Products that are customized or made to customer specifications are not eligible for returns, unless they are defective or damaged.

Other Cases

If your situation does not fall under any of the aforementioned categories, please contact us at contact@racingtrinity.com for further assistance.